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Privacy Policy

Last updated: 17 August 2026

Caviar Kitchen (“Caviar Kitchen”, “we”, “us”) respects your privacy. This policy explains what we collect, why, and what you can ask us to do about it. It follows Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

The short version

We collect what we need to send you caviar and nothing else. We do not run advertising trackers, we do not build profiles, and we do not sell or rent your information to anyone, ever.

What we collect

When you place an order. Your name, email address, shipping and billing address, phone number if you give one, and what you ordered. This is collected through Shopify’s checkout.

Payment details. Card numbers are entered directly into Shopify Payments and are never seen by, sent to, or stored by us. We only ever see the last four digits and the card type on the order record.

When you email us or use our contact form. Whatever you choose to put in the message. Form submissions are delivered to us by Formspree, which passes them to our inbox.

In your browser. Our shop pages store your cart in your own browser’s local storage under ck.cart.v1. It holds only product IDs and quantities, stays on your device, and is never transmitted to us. Clearing your browser data removes it. Shopify sets its own cookies during checkout, which are necessary for the checkout to function.

What we do not collect. Our website runs no analytics, no advertising pixels, no session recording and no third-party tracking scripts of any kind.

Why we collect it

To take payment, pack and ship your order, keep you updated on it, answer your questions, handle refunds, and meet our tax and bookkeeping obligations under Canadian law.

Who we share it with

Only the companies that make an order possible:

WhoWhat they getWhy
Shopify Inc. (Canada)Order, contact and delivery detailsRuns our store, checkout and order records
Shopify Payments / payment processorsPayment informationProcesses your card payment
Our shipping carrierName, address, phoneDelivers your order
FormspreeName, email and message from the contact formDelivers the form to our inbox

Each handles your information under its own privacy policy. We do not share your information for advertising, and we do not sell it.

How long we keep it

Order and transaction records are kept for seven years, as required by the Canada Revenue Agency. Email correspondence is kept only as long as it is useful for supporting you.

Your rights

You may ask us to show you the personal information we hold about you, correct anything wrong, or delete it where we are not legally required to keep it. You may also withdraw consent for optional contact at any time.

Email caviarkitchenca@gmail.com and we will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Children

Our store is not directed at children and we do not knowingly collect information from anyone under 16.

Changes

If this policy changes we will update the date at the top. Material changes will be announced on this page.

Contact

Caviar Kitchen 1 Yorkville Ave, Unit 108, Toronto, ON M4W 0B1, Canada caviarkitchenca@gmail.com